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Winning the Service Game Winning the Service Game by Benjamin Schneider,David E. Bowen

Winning the Service Game

by Benjamin Schneider,David E. Bowen


ISBN 13: 9780875845708

Format: Hardcover (320 pages)
Publisher: Harvard Business Review Press
Published: 21 Feb 1995

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Advances in Services Marketing and Management: Research and Practice v. 6 (Advances in Services Marketing & Management: Research & Practice) (Advances in Services Marketing and Management, 6) Advances in Services Marketing and Management: Research and Practice v. 6 (Advances in Services Marketing & Management: Research & Practice) (Advances in Services Marketing and Management, 6) by David E. Bowen,Dawn Iacobucci,Teresa A. Swartz

Advances in Services Marketing and Management: Research and Practice v. 6 (Advances in Services Marketing & Management: Research & Practice) (Advances in Services Marketing and Management, 6)

by David E. Bowen,Dawn Iacobucci,Teresa A. Swartz


ISBN 13: 9780762301768

Format: Hardcover (292 pages)
Publisher: Emerald Group Publishing Limited
Published: 12 May 1997

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New : $177.51  
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